YCMA Teacher support

Getting started

Install and sign in

1. Install YCMA Teacher from the Mac App Store or the installer supplied by YCMA.
2. Sign in with the email address connected to your approved YCMA staff account.
3. Complete multi-factor authentication when your account requires it.
4. Contact YCMA if no assigned class appears; do not create a second account.

Recording

Screen and microphone access

A recording starts only after you choose a class, review the notice, select a screen and audio mode, and press Record. macOS may ask you to allow Screen & System Audio Recording and Microphone access. Reopen YCMA Teacher after granting screen access.

Do not record unless the required YCMA notice and participant consent are in place. You can use attendance and lesson features without starting a recording.

Upload recovery

Resume an interrupted upload

If an upload is interrupted, reopen YCMA Teacher on the same computer and use Retry uploads. Do not manually move or delete recovery files while an upload is pending. Include the app version and the time of the issue in a support request, but never attach a class recording to the first email.

Privacy and security

Protect school information

Never send a password, authentication code, government identifier, or class recording by email. Read how YCMA handles accounts, lesson data, local recovery files, and private recordings in the privacy notice.